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Customer Service Representative Central and Eastern Europe

Roosendaal

€ 2600 - 2800

Sales

As a Customer Service Representative for Central and Eastern Europe, the sales department is your home base. Technical products, such as bearings and electric motors, are your field of work. In your role as Customer Service Representative, you can fully focus on what you enjoy doing the most. Handling all customer requests! We're looking for someone who likes to work independently, but finds it very important to be the team player your colleagues can depend on. It is our goal to make sure that our customers are satisfied, and we make sure that all their questions and requests are dealt with swiftly and accurately. 

Your day will be full of surprises, because besides working in the market and doing customer relations, it is of course very important that our existing customers remain happy and that all their questions and orders are handled in a fast and customer-friendly way. And last but not least, you'll end up in a great fun team of 21 enthusiastic colleagues. You’ll occasionally forget that you are working!

Do you have a passion for helping clients and do you speak Polish, Czech, or Hungarian on a native level? Then read on!


This is what you like to do

  • Following up on inactive or abandoned quotes
  • Responding to customer inquiries via email, chat and phone
  • Maintaining relationships with existing customers
  • Providing customer service and resolving complaints


This is you

  • You have completed an intermediate vocational education or similar. The field of study does not matter, talent is more important to us!
  • You speak Polish, Czech or Hungarian on a native level and are fluent in English
  • Experience with systems as Office 365 or Excel
  • Technical product knowledge is not a requirement


What do we have to offer you?

  • Money, of course. Scaling depending on work experience: Maximum scaling up to €2.800,-
  • A nice working-from-home fee of € 2,50 euros per day, because at ABF you get the opportunity and tools to work from home too.
  • A good working atmosphere! With Dutch and international colleagues that make you happy (also important!).
  • 28 vacation days on a full-time basis if you promise to go on vacation. ABF offers a holiday allowance of 8.5% instead of 8%. This helps with booking that epic vacation you’ve always wanted!
  • Lunch is prepared for you daily. Leave the cheese-sandwich at home.
  • Travel allowance and a pension scheme
  • At ABF there is always room for new ideas. We’re happy to hear them, and don't worry, we don't care whether you work with us for a month or a year. Bring them on!
  • At ABF we encourage personal development and -growth. We don’t have a fixed pool of trainings and courses, but we like to keep things personal. We’ll find a way to develop your budding talents whichever way fits you best!

Ons sollicitatie proces

Wat gebeurt er wanneer jij solliciteert?

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Jij solliciteert!

Bedankt voor je sollicitatie! Je hoort binnen twee werkdagen van ons.

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We bellen je

We maken een afspraak voor een eerste gesprek. Voel je vrij vragen te stellen.

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Eerste ronde

Laten we elkaar leren kennen onder het genot van een kopje koffie (of thee).

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Opdracht

Laat ons zien wat je kunt met een kleine opdracht.

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Training sessie

Een meer diepgaand gesprek over je kennis, ervaring en toekomstige rol.

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Aanbod

Goed nieuws! We bieden je een plek binnen ons team aan en bespreken de contract details met je.

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Teken je contract!

Welkom bij het team! We zijn blij dat je er bent!

Wat er gebeurt nadat je solliciteert

Hear from our colleagues

Read the stories of our people

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Sales

Bij ABF kreeg ik de kans om mijn carrière verder te ontwikkelen.” 

Silvia Diaz Martinez

Region Manager English, French & Spanish region

Lees haar volledige verhaal
HR

Het maakt niet uit wie je bent, iedereen krijgt hier een eerlijke kans.

Salma el Mobarik

Corporate Recruiter

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Warehouse

“Het allerleukste team in het magazijn”

Jimi van den Beemt

Warehouse Employee

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IT

“Ik heb het vertrouwen verdiend van zowel het management als mijn team.”

Michael Bom

Manager Development

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Sales

“Ik wist meteen dat ik bij ABF op de juiste plek zat.”

Sergio Finotti

Region Manager

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Warehouse

“Het voelde alsof ik in een warm bad terecht kwam.”

Monique Aarts

Warehouse Employee

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Customer Service Representative Central and Eastern Europe

Roosendaal

€ 2600 - 2800

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