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Customer Service Representative Central and Eastern Europe

Roosendaal

€ 2600 - 2800

Sales

As a Customer Service Representative for Central and Eastern Europe, the sales department is your home base. Technical products, such as bearings and electric motors, are your field of work. In your role as Customer Service Representative, you can fully focus on what you enjoy doing the most. Handling all customer requests! We're looking for someone who likes to work independently, but finds it very important to be the team player your colleagues can depend on. It is our goal to make sure that our customers are satisfied, and we make sure that all their questions and requests are dealt with swiftly and accurately. 

Your day will be full of surprises, because besides working in the market and doing customer relations, it is of course very important that our existing customers remain happy and that all their questions and orders are handled in a fast and customer-friendly way. And last but not least, you'll end up in a great fun team of 21 enthusiastic colleagues. You’ll occasionally forget that you are working!

Do you have a passion for helping clients and do you speak Polish, Czech, or Hungarian on a native level? Then read on!


This is what you like to do

  • Following up on inactive or abandoned quotes
  • Responding to customer inquiries via email, chat and phone
  • Maintaining relationships with existing customers
  • Providing customer service and resolving complaints


This is you

  • You have completed an intermediate vocational education or similar. The field of study does not matter, talent is more important to us!
  • You speak Polish, Czech or Hungarian on a native level and are fluent in English
  • Experience with systems as Office 365 or Excel
  • Technical product knowledge is not a requirement


What do we have to offer you?

  • Money, of course. Scaling depending on work experience: Maximum scaling up to €2.800,-
  • A nice working-from-home fee of € 2,50 euros per day, because at ABF you get the opportunity and tools to work from home too.
  • A good working atmosphere! With Dutch and international colleagues that make you happy (also important!).
  • 28 vacation days on a full-time basis if you promise to go on vacation. ABF offers a holiday allowance of 8.5% instead of 8%. This helps with booking that epic vacation you’ve always wanted!
  • Lunch is prepared for you daily. Leave the cheese-sandwich at home.
  • Travel allowance and a pension scheme
  • At ABF there is always room for new ideas. We’re happy to hear them, and don't worry, we don't care whether you work with us for a month or a year. Bring them on!
  • At ABF we encourage personal development and -growth. We don’t have a fixed pool of trainings and courses, but we like to keep things personal. We’ll find a way to develop your budding talents whichever way fits you best!

Our application process

What happens when you apply?

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1 of 6

You apply!

Thank you for your application! You hear from us within two business days.

2 of 6

We call you

We will make an appointment for our first interview. Feel free to ask your questions!

3 of 6

First round

Let’s get to know each other personally with a nice cup of coffee (or tea).

4 of 6

A test assignment

Give us a taste of your qualities with a small test assignment.

5 of 6

Second round

A more in-depth conversation about your knowledge, experience and future role

6 of 6

Sign your contract!

Welcome to the team! We are very happy to have you!

Prefer the video walkthrough?

Hear from our colleagues

Read the stories of our people

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Sales

“ABF gave me the chance to further develop my career.”  

Silvia Diaz Martinez

Region Manager English, French & Spanish region

Read her story
HR

It doesn’t matter who you are, everyone here gets a fair chance.

Salma el Mobarik

Corporate Recruiter

Read her story
Warehouse

The best team in the warehouse  

Jimi van den Beemt

Warehouse Employee

Read his story
IT

“I gained trust of both management as my team to take on this leadership position”

Michael Bom

Lead Developer

Read his story
Warehouse

“When I came to work here, it really felt like I was in a warm bath.”

Monique Aarts

Warehouse Employee

Read her story
Sales

“I immediately knew that I would be in the right place at ABF.”

Sergio Finotti

Regional Manager

Read his story

Customer Service Representative Central and Eastern Europe

Roosendaal

€ 2600 - 2800

I want this job