Customer Success Manager Nordics

Job description

Come and work in an international company that oozes 'Brabantse' hospitality. A company where you matter, and you can make a difference. Do you want to be responsible for the success of the Nordic region and do you get a kick out of finding prospects and retaining customers?  We are looking for you! 

 

Your mission

Your daily challenge is further developing the Nordic region. Since you are the face and voice of ABF in the Nordics, you will use your expertise, experience, and enthusiasm, to engage prospects and retain your existing customer portfolio. You instinctively know what the client wants, and you know how to exceed his demands and expectations. Contributing to the growth of the Nordic region, exceeding sales targets, and getting the best out of yourself are on top of your to-do-list every day.  

 

Your challenges in the first year at ABF:

  • Processing both quote requests and orders;
  • Responding to your customers’ questions and comments. Building, maintaining, and expanding customer contact;
  • Expanding your expertise in products and market development;
  • Developing and executing an acquisition plan;
  • Alongside the inside sales activities within this position, you have the freedom of planning 4 (or more if necessary) business trips per year to your key accounts;
  • Contributing to improving the sales department and actively participating in monthly sales meetings.

Requirements

What expertise do you bring to the table?

  • You speak at least one of the following languages (near) natively: Finnish, Swedish, or Norwegian. An additional Baltic language will be advantageous;
  • Some years of experience in a commercial sales position;
  • You can work independently and you are enterprising, highly organised, and a strong communicator; 
  • Some affinity and experience with engineering products;  

What is in it for you?

Salary - In addition to your salary, you will also receive an annual performance-related 13th month, 28 vacation days, 8.5% holiday allowance, travel allowance, and a staff discount on numerous technical products.

Lunch- At ABF, we enjoy a varied lunch at the cafeteria, so the content of your lunchbox isn’t your first worry of the day!

Responsibility- you will arrange your business as you see fit. You are challenged to do so as efficiently and pragmatically as possible in order to achieve the targets set for you.

Development- An eye for your development. Within ABF, you will enjoy a lot of freedom and responsibility in your job. We want to get the best out of you, and we want you to get the best out of ABF.

 

What else to expect

Trust

We are a stable organisation that has been evolving on every level in recent years and has not yet slowed its stride. With your knowledge and expertise, you will contribute to our further growth. Additionally, your job has great impact on the success of your department and the company as a whole. We want you to use your specialism to tell us how to contribute to the growth and improvement of our organisation.

Work happiness

Happy people are the root of what we do. We want to create an atmosphere in which we get up in the morning with a smile and get things done. We do not just do it for sales and profits. Together, we want to make the organisation a little better every day.

Personal approach

"Welcome and great that you are here!". The door is always open, so just walk in for a question or a chat. This is the informality that we pride ourselves on; the hospitality which the Brabant region is famous for.

Enterprising character

At ABF, the spirit of commerce is still a core value. With a team of more than 60 professionals, we try to keep growing year after year and to change the company in a positive way, time and again. It is not unusual that we surprise each other each year with realised improvements and achieved goals. 'A lot has changed over the past year' is a frequently heard comment with us. "Nice, mission accomplished" we think. "Let’s proceed"

 

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